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Support Tip Did you know you can use Purify with MKS Toolkit for Enterprise Developers ported applications? Find out more

If you encounter a problem using your MKS product or just have a question, you can use any of the following methods to contact us:

Technical Support Form http://www.mkssoftware.com/support/support.asp

E-Mail tk_support@mkssoftware.com

Telephone +1-703-803-7660

Fax +1-703-803-3344

Hours of Operation

Our support hours are 09:00 to 19:00 Eastern Standard Time on weekdays, except for holidays and other regularly scheduled days off. In the event that we have to close for some other reason (weather, for example), we will do our best to let you know in advance and to monitor critical issues from home.

We will be closed on the following days:

Holiday	2010	2011
New Year's Day	Friday, January 1	Saturday, January 1
Presidents Day	Monday, February 15	Monday, February 21
Good Friday	Friday, April 2	Friday, April 22
Memorial Day	Monday, May 31	Monday, May 30
Independence Day	Friday, July 5	Monday, July 4
Labor Day	Monday, September 6	Monday, September 5
Thanksgiving	Thursday, November 25	Thursday, November 24
Thanksgiving	Friday, November 26	Friday, November 25
Christmas Eve Day	Friday, December 24	Saturday, December 24
Christmas Day	Saturday, December 25	Sunday, December 25